Description
From the manufacturer
Nescafé Dolce Gusto Genio Coffee Machine
15 Bars Max
Professional-grade machine with 15 bars of pressure for a coffeehouse experience. Ideal for low-volume applications, including offices and restaurants.
Hot and Cold
Create a custom hot or cold specialty beverage.
Smart Capsule
Specially designed smart capsules lock in the freshness of expertly selected, roasted, and ground beans for consistent flavor in every cup.
Genio 2 Esperta 2 Majesto Professional Grade System ✓ ✓ ✓ Water Tank Capacity 45 ounce 60 ounce 60 ounce Weight 6.8 lbs 5.4 lbs 11.9 lbs Dimensions (w x d x h) inches 6.5 x 10.8 x 11.7 10.1 x 9.4 x 13.3 14.2 x 13.4 x 14.2 Ease of Use Toggle Joystick Scroll Wheel Touchscreen Plumbed Water Tank Option ✓ Cups Per Day 10 or less 12 or less 30 or less Wi-Fi Connectivity ✓ Technical Data USA 120V, 60 Hz, max. 1460W USA 120V, 60 Hz, max. 1460W USA 110V, 60 Hz, max. 1460W Coffee Capules Included? No. See below for a few of the coffee flavors. No. See below for a few of the coffee flavors. No. See below for a few of the coffee flavors.
Americano Americano Intenso Cappuccino Caramel Latte Macchiato Caramel Latte Macchiato
Latte Macchiato Vanilla Latte Macchiato Starbucks by Nescafe Dolce Gusto, Americano Starbucks by Nescafe Dolce Gusto, Blonde Espresso Roast Starbucks by Nescafe Dolce Gusto, Caramel Latte Macchiato Starbucks by Nescafe Dolce Gusto, Latte Macchiato
AlissaAlissa –
Love it! And black cord!
So far I love it and I was so excited when I saw it had a black cord versus the bright red one! I did notice the price dropped from $122 to $109 literally hours after I ordered mine. I also purchased the wooden pod storage drawer on Amazon for under it, which fits perfectly. I spray painted it black and now it looks as good as it is useful.
Gabriel Serenyi –
Great Machine, But…
This is my second Dolce Gusto coffee machine. It makes excellent coffee using the dolce gusto coffee pods. Unlike my previous Dolce Gusto coffee machine, it cannot be programmed to stay on until I shut it off manually. It shuts off automatically after about 5 minutes. This is inconvenient since I have more than one cup of coffee in the morning.
One person found this helpful
Mel P.Mel P. –
Cute, compact and not as loud as I thought.
The only reason I’m giving it 4 stars and not 5 is because it did not come with the rinser. However, I have the adaptors that worked just as well. So, I used one of those to substitute the rinser. (You need to “rinse” the machine before your first use).I like that it’s not insanely loud- I bought a Mixspresso ( mimics the Nespresso Original) and returned it because it was dramatically loud. Almost sounded broken. Couldn’t wake up everyday and listen to that sound, especially before having coffee. So, I’m okay with the noise level of the Nescafé. I was also pleasantly surprised whenI realized it can be used for iced drinks (pull the level to the left for iced drinks). I didn’t my research but the one thing I overlooked but I’m happy about it! I like how I have options to fill my cup 2-12 ounces. I don’t usually go passed 8 but nice to have the options. Just make sure you’re looking closely at what your coffee packages say. Some (usually the espresso pods) are only two ounces. If you don’t follow how the exact ounces, that’s when you see water spewing or have other issues. The coffee bag/box the pods come in should tell you how many ounces.This also come with step by step instructions, from before your first use to making some speciality coffees like cappuccinos. It also didn’t realize it came with a pod holder, again I was pleasantly surprised!Easy to use, not too loud, easy instructions to follow, works well/as intended.No cons for me so far.
8 people found this helpful
Olivia –
Having Buyer’s Remorse (read if you have start up issues)
PROS- Doesn’t take up much space- Easy to use machine.- Easy to use pods (follow the top instructions on the pod).- It’s quick! You flip that switch and the coffee comes out instantly hot.- Aside from the start up issue, I use it once daily without issue (so far). I’ve been using it about 9 months. I will update if I run into problems.- This machine is causing me to drink less coffee because small amounts come out.- Note that the regular coffees and espressos have intensity levels and come stronger or weaker. There is a number given on the front of the box. Goes up to 10, I believe (never seen a flavor above 9 though). My favorite is the Americano Veranda from Starbucks, which is a 6 level. The 5 level Medium Roast tastes watery and is a bit too weak for me, so I never put the higher water level for that flavor…. but not bad on the rare occasion that I want a second cup or when I just want weak coffee on some days.- If you have/buy a glass mug, your coffee really will look as tasty as the product photo!- Easy to make tea, just turn it on without the coffee pod for hot water– nice since I go through tea-only phasesCONS- The machine didn’t work when I first bought it. We did an Internet search for reasons why, and in our case, it was related to the water tank/line. We had to fill it with water and put it in place. Then lift it out of place. Then put it back. Then lift it out of place. Then put it back. We had to do this pull it off and on thing maybe 15-20 times (you might have to do more). Apparently the issue had something to do with air pockets in the line and you have to force the water through manually. Who knows. But eventually it started working. After 9 months of use, that was the only time I had to do that. But an instant 3 stars for this first impression alone and the lack of warning.- Limited choice of pods. You can’t use the K-cups in this machine. You have to buy the Dolce Gusto pods. I did find one or two obscure brands that can be used with this machine but they are just as pricey and one choked up my machine so I threw it out.- Pods are becoming less and less available. I don’t know if it’s related to the pandemic or what but many flavors are no longer available since I got the machine. And you won’t find these offline.- Pods are ridiculously expensive. Pretty much the same price (OFTEN MORE) as going to one of the big chains.- Not bad tasting coffee tbh, but not as flavorful as the big chains. I have become a bigger shopper of creamers as a result. Sweet cream with no flavors is the best (personally I love Fairlife Sweet Cream Creamer… less sugar and no weird aftertaste).- Use a SMALL coffee cup so you won’t be disappointed. Most of these pods won’t give you the big cup of coffee you may be used to. I had to measure them in a measuring cup because I was so shocked at the small amount it made in my big cup. It was about a cup. The regular coffees like Medium Roast (non-milky) will make more.- A number of these flavors require TWO PODS. Each will be a different color. But this also means that if you get a box of 16 pods, you’re really only getting 8 cups.- The red cord is an eye sore.- I have found exactly one DECAF option… and it’s double the price of other flavors!- Check the expiration dates on the pods. One flavor expired after just 2 months of purchase. All the others will expire within a year of purchase (spectrum of 2-11 months for mine– most 4-6 months).- AVOID the GRANA CAFE pods which claim to be Nescafe Dolce Gusto Compatible. Read the reviews!! They will damage your machine!! Mine coughed and sputtered and didn’t seem to have the pressure needed for the pod. I threw them out as reviewers stated repeated use can damage your machine.I’ve decided to use it up until my coffee stash runs out. Then it’s going in the garage and I will explore something new. After close to a year with the machine, the pod issues are the biggest negatives at this point.
204 people found this helpful
Claudio Rodriguez –
The bigger tank made a big difference.
I had the same coffee machine, but with a smaller tank. Bought it in 2014, still works. This one is identical except for the larger water tank. It helps reduce the number of times needed to refill. Cappuccinos really come out well.
One person found this helpful
kathleen –
Easy to use and delicious coffee
I was looking for an inexpensive espresso machine with recyclable coffee, pods or reusable coffee pods. I have not triedThe reusable coffee pods yet. So far I’ve just been using the coffee pods. This machine is so easy to use, heats the water quickly and the coffee is really delicious. I am not a milk drinker, but the cappuccino was amazing. I just learned that they make almond milk coffee pods so I’m going to try those out. I love this machine if you don’t want to get into the art of making an espresso with ground coffee in a more expensive machine, this is a great way to go.
2 people found this helpful
Felipe Ruz –
Excelente producto y rápida entrega
Excelente cafetera, rápido envío
Jamey –
Fantastic coffee!
Easy to use any type of coffee grind and brews the BEST coffee ever. Love it!
Alba licelot Vargas Valera –
Capuchino
Vale la pena cada centavo es práctico económico y muy bueno.Me encanto.
One person found this helpful
Ron Roberts –
Love it..
I really enjoy it..
John M. –
Great Machine for Speciality Drinks (Only)
My wife and I love this machine. Now, when we originally bought this machine, we were thinking it could replace our regular coffee maker as well. That didn’t work out so well. The coffee pods are generally more expensive and from what we found, only available online. We bought some of the reusable pods for traditional coffee. But we had a few problems with those. One, sometimes, even if they are aligned correctly, they can get stuck and you have to really finagle the tray to get it out. Two, sometimes they stream will spray in a skewed direction and miss your coffee cup and make a mess. Three, I found I needed to use two pods to get one cup of coffee to the strength and amount I like.Now, all that being said, for speciality drinks, we love this machine! Espressos, macchiatos, etc are delicious. We enjoy those on a regular basis. We did finally break down and get a Keurig though for regular coffee drinking.Finally… the orange cord for the plug is incredibly stupid. It looks like we are doing construction in our kitchen with that thing. Why they couldn’t just make it black is beyond me.
3 people found this helpful
madeline hummelmadeline hummel –
Glad I ignored bad reviews!
This coffee maker is amazing! I finally upgraded from my old 12 cupper that I’ve had since college despite seeing most of the bad reviews. I decided why not since it was a good deal. It arrived with the box a little damaged but I did buy one that had been sent back and it said the box would be damaged. I pulled out the machine and there wasn’t a scratch on it anywhere! We plugged it in and got it set up and it worked beautifully! One of my favorite parts about this machine is that it can do hot or cold coffee!! I much prefer iced coffee but it makes great hot coffee too. I ordered a set of pods that was all in Italian, the Nescafé pods and the Starbucks pods. The Italian ones are ok but are mostly smaller cups or espresso shots. The Starbucks ones are definitely worth it, They taste great! I haven’t got the Nescafé ones yet so I’m not sure how they taste. Yes the power cord is bright red but I don’t mind it. I also love how compact it is! We have a small galley kitchen in our townhouse so there’s not a ton of counter space and this doesn’t take up much at all!! Overall very satisfied with my purchase. Just take the chance! Worst that happens is you don’t like it and send it back!
15 people found this helpful
Linda Tablada –
The coffee is just not hot enough
I wish it was adaptable to other pods and capsules and not just the Dolce Gusto ones.
8 people found this helpful
Palebluedot –
Great machine for hot beverages!
I’ve had this for 6 months now. We use is almost daily. We use the pods that are recommended for it and we buy them off of Amazon. It’s makes great hot coffee, macchiatos, lattes etc. Perfect for our tastes and needs. When we first got it, I couldn’t figure out how to use it. But quickly realized that some people are having issues because they aren’t following the steps in the “right order”. Step 1) push the on button to preheat the machine. This should take all but 30 seconds. Step 2) lift the handle to unlock the pod holder and pull it out. 3) Put the pod in, push it back. 4) use the toggle to set the bars as indicated on the pod itself (push the toggle up and down to set the bars). 5) now push the handle down to lock into place. 6) Push the SAME toggle LEFT for cold and RIGHT for hot.You’ll hear the machine make noises as it begins to dispense.7) Repeat with the second pod.8) remove used pod after done.Point to note: We only use this for hot beverages. We tried cold and they weren’t cold enough and tasted a bit watered down. So if you’re buying this mainly for cold beverages, try it for yourself before you decide since taste preferences are so varied.
7 people found this helpful
Musa osmani –
Great caffe machine
Hot coffee
Sara Schultz –
Love it!!!
The Dolce Gusto machine is wonderful!!! Makes delicious hot and cold drinks with very little effort. I just wish they still offered Vanilla Macchiato capsules to use in it. This is my 2nd machine (the previous one lasted over 3 years) and I highly recommend it.
3 people found this helpful
FranFran –
Excelente producto, muy rico el café y también sirve para hacer té.
Muy buena cafetera, funciona excelente y el café es delicioso, también funciona para hacer té y si compras la capsula vacía haces el café o leche instantenea como te guste.
Spuddicus –
Great Flavor But Pods are Expensive in America
I’m originally from the UK and pretty much everyone has one of these (at a much reduced price I might add). I really like the taste of the coffee that has the foamy milk such as the Latte and Cappuccino so I bought one in the US. My main problem is that the price of the pods in the US is twice the price in the UK. That’s all !
4 people found this helpful
Adaliz Reyes –
Encantada.
No soy una persona que ama el café pero esta máquina me está enseñando a hacerlo,
One person found this helpful
Marika W. –
Great price – for the States
Not sure why those machine costs Doo much better in the States. I bought the exact one while ion Germany for less than half. .. But I digress. This is a great lil machine. No need to spend hundreds one others, especially if your like those Italian inspired coffees! Be careful, however, when picking reusable pods. I’ve bought some duds already. Works excellent with the pre-packaged pods tho!
2 people found this helpful
Missouri Shopper –
Great Coffee Machine
Purchased the machine to replace my German Bought Krups – Nescafé Dolce Gusto Piccolo. Having lived in Germany, I enjoyed the convenience of the machine and the absolutely great coffee it made. Having moved back the USA, I could not find that machine for sale.I discovered that this machine ” the NESCAFÉ Dolce Gusto Coffee Machine, Genio 2, Espresso, Cappuccino and Latte Pod Machine” was available here in the USA.-Coffee Maker-A few remarks. This is a “commercial coffee maker”. That is made for the “hospitality industry” as it says.It is about the same size as my home machine the “Krups – Nescafé Dolce Gusto Piccolo”. It is about twice as expensive, but also, it appears, a bit more heavy duty.It also has more “bells and whistles”. One nice feature is the ability to adjust the coffee size. That is 12 oz, 10 oz, 8 Oz and all the way down to Espresso size. Lights and a toggle switch show the size of the coffee.-Automatic-With this machine, you can pop in your coffee capsule and set the machine and walk away. It will stop automatically.This being a commercial model, it has a larger water tank. Which means less trips to the faucet to refill.-Taste-As far as taste, I just got it and have made 3 cups on two days, so far. Too me, it tastes just like the coffee in Germany that I made on the other Dolce Gusto machine.Unlike the K-cup machines, this produces a real “Crema”. The coffee is made at 15 Bar of pressure. Like an Espresso machine. It produces a really nice Crema on the coffee and has a real good taste.For the price that I paid, around $100 bucks, I think it is a great deal, especially compared to the K-cup machines.–Suggestion–Some people apparently complain that they want it the coffee more hot. It seems hot enough to me. I do pre-heat my coffee cups to maintain the warmth and taste.–Closing Remarks–This Coffee/Espresso maker is made for the USA with 120 Volts.The only inconvenient thing, is you can not run to the store and pick up capsules. But Amazon and other major online vendors sell them. If you shop well, you can get the capsules at a cheap price.The Coffee Machine looks well made, and heavy duty. It is cheaper than the Nespresso machine and most of the Keurig Coffee makers.This combo Coffee maker and Espresso maker looks to be a great deal. I wish Nestle would focus again on home use. Having said that, if you like European Style coffee with ease of making and great taste, this is the machine.
239 people found this helpful
Lido –
#1 coffe machine
From manny coffe machine we had this is the best small does not take space and makes amazing coffe fast
One person found this helpful
Ailyn Zapata –
Al principio funciono
Al principio funciono 100% y luego al cabo de un mes ya no volvió aprender me salió más económico comprar otra q devolverla
M. J. Lomenzo –
Very good and easy to use
It’s very easy to use and heats up quick the only issue is it is a little loud and wish they had a quieter version.
2 people found this helpful
NFord –
Best, Most Reasonably-Priced Coffee Machine on the Market
I bought the Nescafé Dolce Gusto as a gift for myself while it was on sale, and it has not disappointed.I bought a variety pack of six different coffee styles, and I have never tasted anything like this.After reading the instructions, the machine is easy to use and took no time getting used to.Honestly, the cups of coffee I’ve had in the last two weeks are the best I’ve ever had, even better than Starbucks or a local coffee shop.I also love that it allows you to make different sized servings, as well as hot or cold coffees.I can not recommend this product enough.So glad I made the purchase and treated myself!10/10
17 people found this helpful
Rosemarie RannouRosemarie Rannou –
So happy with my new Nescafé
Never had one before but it looked so easy to used. I love it! It’s easy and I don’t need to go out for coffee anymore! I love that it’s compact and doesn’t take up much space on my counter top. It looks so nice too, but the best is the taste! Blends up everything perfectly. I wasn’t sure about the powder milk but it taste great and everything looks so pretty too. Like the coffee looks so professional when it’s done! It really makes my mornings!
2 people found this helpful
Alex Mayton –
Small and compact
Great coffee machine. Wish it took regular cups like the keurig
One person found this helpful
Webistrator –
In spite of its foibles, I rate it tops for easy and compact
I’m on my third Genio (which doesn’t look like the one shown…mine has two extra 10/12 oz. options above the usual 7 intensity settings) and I like it in spite of the flaky behavior when trying to use those other seven settings. E.g., when I set mine to, say, five bars for cafe con leche, the last one at the bottom doesn’t cycle through, but for the 10/12 oz. choice, it works fine. The coffee gurus at Illy say that a cup should take approx. 30 seconds to brew properly, and so the Genio does pretty well. My “price-per-cup” benchmark for even going with Dolce Gusto was once .50$Am. Those days are clearly gone but I shop around for as close to that as I can get for the three-pak pod boxes. My experience with also-rans like Metasa has been that they’re poor quality to use and maybe even dangerous (leaky). In ten years of using my Genios I’ve never had a bonafide Dolce Gusto capsule fail. YGWYPF…. .An 11/26/21 follow-up: Amazon’s got a 40% coupon thing going on the Genio — but it’s not the same model as I bought a year ago with 9 brew settings. It seems to be a throw-back to the original Genio/Piccolo setup with seven settings. So a caveat is in order here. But if you go for it and don’t heed the Dolce capsules that call for 9 settings, then no big deal.If you’re replacing an older Genio, keep the water reservoir for the new machine if it doesn’t leak.
2 people found this helpful
lisa rini –
NO crema
wow – i got this machine instead of a nespresso because it was about half the price – and since we were new to using pods – i wanted to see if we’d even like it or think it was worth it…once we read thru all the instructions and finally made some coffee – we discovered that this machine does not produce the crema you get from a nespresso machine…i guess i thought they would all provide a level of foam on the coffee…i also was not pleased that there were no organic decaf options and we tried to do our own coffee in a reusable pod but still NO crema…it simply is not worth having the machine in addition to a regular coffee pot if it doesn’t add that crema layer on the coffee….very disappointed…and sidebar – i called the customer service number on the user manual – and after the person answered – i heard a pan drop in the background – and she said i had to call yet another number to get help….when i called the next number – she also provided no help – but gratefully we finally figured out on our own how to get the control bar to work….i would not recommend this machine….
Meghan McCoy –
It’s ok but Do your research
My sister made me have a cup of coffee from her Nescafé Dolce Gusto. I thought it was fabulous. I think I had the cappuccino. My hubby bought me one for Mothers Day. I like the concept, basically like a Keur!g. However, be aware that these coffee pods are expensive and the quality isn’t that great. There are knockoff pods where you can grind and use your own beans but it’s fickle from my experience. I should’ve done more research. Had I known the cost of the pods was going to be so much I wouldn’t have kept it.
Cliente KindleCliente Kindle –
Necesito saber la Garantia de este producto
Hasta que funciono bien que fue el dia de hoy todo fue muy bueno y perfecto, es facil de usar y muy practica, hoy comence a ver un salidero de agua por la parte de abajo de la cafetera, estoy necesitando saber de la garantia porque todavia no tiene un ano, como me puedo contactar con el vendedor…
2 people found this helpful
Marisol –
Excellent
Buen precio
Kenes Nigmetullin –
Pronto
We had one of Dolce Gusto machines since 2012, nothing happened it still works perfectly. We go this one, which is an upgraded version – less bulky, controlled volume of liquid, and still simple to use.
ET –
Excellent value & performance
Easy to set up and useEasy to clean
Leslie rossy –
CAPSULAS MUY CARAS
Me agrado que el café es bueno, y lo que no me gusta es que es muy caro y no son compatibles con otras cápsulas
One person found this helpful
Carol Stockard –
Great brewing system!
Make incredible coffee, both hot & cold.One of the best products I’ve ever purchased
Susan1949 –
Easy to use to make different coffee flavors
I have owned Dolce Gusto coffee machines for about 10 years. It seemed that there alway a newer better machine available. I like the Genio 2, but it has taken one tiny step down from the original Genio. Now, unlike the original Genio, you can’t set up the machine and push the button for start so that it will begin automatically once the water is hot. Now you have to wait for the water to get hot and then start the machine. You can’t walk away and know your coffee will be ready when you walk back.
2 people found this helpful
Mona –
Lovett
Facil de usar
One person found this helpful
magy marmol –
excelente
muchas gracias para ser usada excelente
Ayat Alarda –
Stressing!
The media could not be loaded.
This is my second machine in few months. Breaks or stop working easily. I received the second one on Tuesday, and look at the results! I only reordered it because I like the coffee flavor!
5 people found this helpful
Amazon Customer –
Effectiveness
Ease if use and the Nescafe packets are tasty.
One person found this helpful
Isabel Oliveira –
The best
I bought one for my mother, took it to her in my recent trip to Brazil. We all loved it! So easy to use and the coffee is so good. Yes, the pods are a little expensive, but I got also some compatible silicone pods that can be filled with coffee and used over and over again. When I came back home my Keurig coffeemaker broke and made me very happy, as I went ahead and bought a Dolce Gusto for myself! Cappuccino is my favorite, and I like also the intense espresso.
One person found this helpful
Diego Arbulu –
Expensive pods and a terrible recycling program
We love the flavor and how easy to clean this coffee machine is. But unfortunately the pods are very expensive if you compare whit other brands like Keurig or even Nespresso pods.Also they claim to have a recycle program so they will send you a box to send back the used pods. But we have been waiting since December for the first box! You can imagine the amount of pods that we collected in this 3 months (approx 4 pods per day is something close to 300 pods). We had submitted two requests trough the website and we also called them to ask for the box. But we have received none. We finally gave up and had to throw them to the trash (what make me sick) but after having keeping them for more than two months they started smelling horrible.Sadly I’m just switching to another coffee machine brand. I was so excited about this one but unfortunately my first experience with a pod’s one wasn’t a success
2 people found this helpful
paulasn –
So far quality is great!
Easy to use. Lightweight. Does not take up much room. Makes great espresso, etc.
panda007 –
best latte machine for non baristars
i tried k cup and espresso machines in past. espresso machines are expensive and hard to maintain. but this dolce gusto coffee machine is really perfect for some one who does not want to spend too much money on coffee machines and it tastes much better than K cup machine. I tried all kinds on this dolceo gusto machine and i loved it. My favorite flaors are Machat Latte import from Japan and starbucks Latte Macciato. Starbucks lattes were so idential to actual lattes in starbucks coffee shop. and i am gold memeber who spends at least 500 usd per month for ice tea and lattes on starbucks coffee store. and now i rarely go to starbucks coffee because of this machine. and it is very reasonable price and easy to handle. not so hard to wash and clean either. I love it. Para Benz!
One person found this helpful
Jchrncen –
Works when it wants to
I should have sent this back. It only works sometimes. Usually it won’t turn on. Everytime I go to toss it it comes back on. As it’s at my daughters house in my suite there I only use it or try to use it every 2 to 3 months. I advise not to buy this product.
GrittyLilFremont –
Makes Delicious Small Portions
I used a machine like this at a B&B I stayed at recently, and the coffee was frickin’ fantastic! Better than my own french press! Trouble is, you have to order the pods online as they’re not sold in stores. Another issue is that it really makes tiny cups of coffee if you match the bars on the pod with the bars on the machine. So I actually dial in more bars on the machine, and it does make the coffee a little weaker, but at least I get more of it. I can’t say whether I’d buy it again because it’s a pretty expensive endeavor for a cup of coffee (and more expensive if you drink lots of coffee!). I am considering purchasing one of those reusable pods and using my own coffee, but the reviews didn’t look to promising. I wouldn’t recommend it for someone on a fixed budget.
One person found this helpful
pen name –
Reliability
Had one of the originals. And replaced after 4 years with this, slightly cheaper version. Original eventually leaked and couldn’t trace the problem. I think it was the pump. This one has lasted 1 1/2 years. For some reason doesn’t want to pump, not sure why. I opened it up and the tubing and components inside look as if they’re new, no corrosion, no damage, so no idea, maybe pump internals? We have quite a few pods left, so I’ll probably end up getting another to finish them off. Ours is a hard water area, so wondered if this is the root cause, not sure…. Coffees ok, but pods are scarce in some flavors and prices fluctuate widely…. Ce la vie huh?
susan goldschmidt –
Small and fits in corner of counter. Takes no time to make delicious coffee
Easy to use, makes latte, haven’t tried cappuccino yet. Love it
2 people found this helpful
Paula Ellish –
Great for the price!
Trying desperately to ween myself off of expensive Starbucks habit during Covid, but have no attention span or patience to tamp my own espresso. So many machines on Amazon that I was unable to make a decision and I’m cheap at heart even though I will pay extra for quality when justified. So I decided to give this machine a whirl since the price can’t be beaten. Having travelled outside of the US quite extensively, I was aware that Nescafe has more coffee options internationally. The machine is ridiculously easy to use, looks very European and the thick, red cord does not bother me, but totally understand why others may find it a turnoff. All of the coffees and espressos I have tried so far are quite tasty and I find I prefer the Nescafe brands over the Starbucks pods offered. I tried the Nescafe Cappuccino first and the espresso by itself is amazing with hints of dark chocolate. The milk pods are surprisingly good, but I do not like sugar in any coffee drinks period so I would only use the milk pods as a treat rather than everyday use. I rely on my Nespresso Aeroccino3 – highly recommend! – that allows me to steam and froth any milk I desire (mostly lactaid-free non-fat). I do agree with other reviewers that you should stick to the number of bars recommended for the water level/cup size and then add hot water separately if you find the coffee to be too strong. That is the only thing I found frustrating – I want a 12 oz cup every time so you may have to use several pods combined with the desired amount of frothed milk to get to 12 oz. But it’s probably no different in the end than having to pay extra for a triple shot in a venti at Starbucks. For sure it is cheaper than having your Starbucks delivered by Uber Eats or – god forbid – having to leave the house to pick up your mobile order, especially when you have no time during the work week. I found some “Italian Coffee” brand pods on Amazon that are made in Italy that combine the milk/espresso in a single pod that are very good and by using 1 of those pods + 2 other espresso/coffee pods + adding my own frothed milk, I can create my own delicious lattes and macchiatos. I rated 4 stars for Blending Power based on above, but don’t really understand what “Blending Power” means otherwise. I totally understand other reviewers’ frustration with availability of pods and price increase, but for me since I just got this machine, it’s still cheaper and more convenient than Starbucks. My ONLY true complaint is that the pods are NOT recyclable, which sickens me. But I’ll stick with this for now and when I need to upgrade/replace will switch to brand that is fully recyclable. Hopefully Nescafe will have this covered by then!
8 people found this helpful
Dez –
Been with Gusto for more than a decade
I used to own a Dolce gusto Circolo (beautiful machine) since 2008 probably, for years I thought the machine would quit on me soon so I was conservative ordering pods, but it lasted me almost a decade and half. So now we had to decide which way to go in terms of a replacement machine, you would think after so long there would be lots more options for espresso drinks with the ease of single cup, not really! This system still won out for us in terms of ease and speed of making a cup even if everyone in the family had a different order. Ease of cleanup! This is a big differentiator for me, sure you can barista your own cappuccino with other machines and then you can spend time cleaning up everything, nope! The price for the machine is decent, doesn’t break the bank, quality wise it isn’t as sturdy or elegant as the circolo but it isn’t as expensive either. I hate the red cord! Like nobody was thinking camouflage while designing this thing… I like the dispense auto stop feature compared to the older machines, it helps give a consistent measure and taste. My main beef with this product has been the swinging price and availability of pods since the pandemic. You just cannot turn on a subscribe and save for your favorite pods as the price and seller swings around, no consistency. If this machine lasts half as long as my old one, and the pods pricing and availability stabilizes I would have no regrets buying another Gusto machine. Favorite flavors: caramel macchiato and the au lait.
32 people found this helpful
Alina –
Easy to use
This little coffee machine is awesome! Easy to use and coffee cups are super good!
Young LeeYoung Lee –
Great but
Once I figured out how to properly use this device, I loved it. Great coffee with magic froth. My only complaint is the very bright red cord. Why?Also, I bought a used in “acceptable” condition and I saw literally nothing wrong with it.
6 people found this helpful
Mary –
Good
Good
Martha de nieves –
Súper!!’
Linda ,fina y buen café
Yoan –
Excelente máquina para hacer café
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Excelente máquina para degustar un rico capuchino y café exprésso , la recomiendo
Anjjii –
Quality Results
This coffee maker has no equal in my opinion. I first discovered it while traveling in Wales and England. It was in the Air B & B where I stayed. The machine is compact, attractive, durable in feel…..easy to use…and most important of all: the resulting drinks are so rich in taste and texture that it rivals drinks created in my favorite coffee shops. It is a mystery to me as to why the Nescafe Dolce Genie is not heavily advertised or known here in the states. If you prefer cappuccinos and latte’s and like the full flavor of coffee without gross and unnecessary additions of sugar and sweeteners, you really must get this machine. I don’t plan on replacing m Keurig…… this is SO much tastier! And the price point per drink is very similar.
8 people found this helpful
mcrasto –
Inexpensive, works well, easy to clean, & compact
I already have an espresso machine, but bought this one to make cappuccinos and macchiatos quickly. The machine is priced fairly, compact, not very fancy (plastic), easy to operate and clean, and makes good coffee. The temp of the coffee is perfect for me. I have to wait a bit to drink it. Some reviews claim the coffee doesn’t come out hot enough. That may be the case for those who drink their coffee as soon as it’s brewed. I can’t handle that level of heat. It burns my tongue. I’m not so sure about the design… You have to slide and hold the knob on the back to one side for a couple of seconds after the coffee starts brewing. If you let go too soon the machine stops and you have to slide it to one side again. Not a deal breaker, but an odd design. To brew cold you slide to one side and hot to the other. I haven’t had other people try the cream/coffee pods, but I personally like the flavor of Nescafe blends. My husband likes the medium roast (no cream for him). The cream has a hint a sweetness, but not sweet. I like that. The hot chocolate is okay. So far, very happy and already bought over 100 pods. I haven’t tried the cold brews yet. Availability of pods may be an issue since this machine is more popular in Europe and South America. I had to buy 3 to 4 boxes of each, and one mixed pack. If you wanna try one box first, that may be a problem. I have only used the Nescafe pods. I read that you can buy stainless steel pods for this machine but I already have an espresso machine so this one is for convenience and speed.
5 people found this helpful
Miriam Ramirez –
Excelente máquina de café
Para hacer mi café